Connection issues
Incident Report for Smarkets
Resolved
This incident has been resolved.
Posted Feb 13, 2024 - 15:20 GMT
Monitoring
We have applied a fix and service is returning to normal. Prices may be missing on some markets for a short while longer. We will continue to monitor for further issues.
Posted Feb 13, 2024 - 14:29 GMT
Identified
We have identified the cause of the site issues and are in the process of applying a fix. Any orders unmatched prior to the technical issues will be cancelled.
Posted Feb 13, 2024 - 14:19 GMT
Update
We are currently investigating an issue causing connection issues and login failures. Apologies for the inconvenience caused.
Posted Feb 13, 2024 - 14:05 GMT
Update
We are continuing to investigate this issue.
Posted Feb 13, 2024 - 14:05 GMT
Investigating
We are currently investigating an issue causing connection issues and login failures. Apologies for the inconvenience caused.
Posted Feb 13, 2024 - 14:03 GMT
This incident affected: Exchange and SBK.
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